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Apex OneTouch Website

45 results found

  1. Next arrow tab for batch

    When I transfer my claims to APEX I now have to open each claim in a batch instead of clicking the right arrow that was next to the batch number. This leaves much room for error when I have over 120 claims to look at since now I have to remember where I was in a batch. Is there anyway we can put the "next arrow" back on the batch number?

    6 votes

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  2. Need the right arrow back when editing

    Please put back the right arrow when editing failed claims! going back to the batch is very time consuming when editing several claims.

    3 votes

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  3. claims report needs put back into apex

    the recent update that you did removed the claims report and you can no longer use it I would strongly suggest that in your next update you add that feature again because it is a very useful and efficient tool it help us with reconciling our daily batches

    2 votes

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  4. Need the right arrow back when editing

    RETURN RIGHT ARROW FOR EDITING

    2 votes

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  5. Need the right arrow back when editing

    BRING BACK RIGHT ARROW FOR EDITING PLEASE!

    2 votes

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  6. Claim status reports

    Do you look at these?

    1 vote

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  7. Batch display & Pending Attachments

    Just wanted to state I am not a fan of the new way to navigate claims on the batch page. It is much more inconvenient to me. Things that were automatically flagged to be pended for attachments are not automatically done now....such as dentures and crowns. I just wanted to weigh in! Cathy Cale, Office Manager, Gates Dentistry

    1 vote

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  8. Batch arrows

    We are a private pay office but still bill on the patients behalf. This means that we have to manually put in the total in box 29. There use to be batch arrows to move to the next claim. Since that has been removed we have to go back to the full batch and then to the page. We also noticed that when we return to the page the patient names don't stay in order. They jump around, that means we have to write all the names and cross them off as we go to ensure we did not miss…

    1 vote

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  9. Back-up delete box

    Electronic EOB reports: ERA and ERAM reports when you 'accidentally' click DELETE. Why doesn't it ask 'Are you sure you want to delete' before deleting? The boxes are right next to each other!

    1 vote

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  10. Highlight item rejected

    I think that when a claim rejects it would be helpful if the reject item was highlighted. The reason for this it would make me aware that I am not looking at my claim closely enough or I forgot to check to see if the payer ID is on Apex.

    1 vote

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  11. payer status

    Can you please add a claim status for complete for a search option. I never get one that says denied it says complete instead. I can not list all the complete ones without that option.

    1 vote

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  12. THAT ONCE A CLAIM IS PROCESSED FOR IT TO BE REMOVED FORM INSURANCE RESPONSE AND THAT DUPLICATE AFTER 3 DAYS SHOULD BE REMOVED

    THAT AFTER 6 MONTHS THE CLAIMS ARE PUT INTO A JUNK FILE OR REMOVED FROM THIS PART OF APEX .

    1 vote

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  13. Need Arrow Back

    Need the arrow back in claims batch when correcting claims. More time consuming now that you can only correct one at a time. Very frustrating...

    1 vote

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  14. Add back the Print option for batches

    Please add back the option to Print the batch. Some people were using that!

    1 vote

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  15. bring back right arrow PLEASE

    Bring back right arrow for editing please!!!

    1 vote

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  16. Attachments for medical claims

    I understand that you do not offer the ability to send attachments for medical claims. Maybe this is something to consider in the future? Thanks!

    1 vote

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  17. pop up

    tired of popups any idea how to stop it

    1 vote

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  18. Fix claim status search function

    The claim status search function has not been working for a while now. It is essentially frozen on the landing page. Thanks!

    1 vote

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  19. cant post claims

    I cant send claims for two weeks now what the heck

    1 vote

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  20. get secondary out efficiently

    For secondary claims, pre-populate the Adjudication codes after EOB is received

    1 vote

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