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Apex OneTouch Website

17 results found

  1. Disappearing electronic EOBs

    Where are the EOBs going? I don't delete them but they are disappearing!

    1 vote

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  2. More options on EOB report view

    Is there a way to mark electronic EOBs as unread or completed on report view after opening them the first time? I prefer to use the report view for printing/client input on my end, however sometimes I'll be in the middle of working an EOB and have to log out or step away then I have to come back to search for that EOB again. I feel like if I had more options than just delete in report view that would help with that process. Thanks!

    1 vote

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  3. Marking viewed eob reports as unread

    Is there a way that a electronic eob report can be marked as unread? A lot of times I will look at my reports briefly to see how much work is involved and not necessarily want to deal with it at the moment. It would be a big help to be able to have it marked as unread so I know that is the one I need to come back to.

    2 votes

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  4. ERA download streamlining

    Consider allowing selection of multiple 835 files for download at once. Currently it requires 4 clicks per download to save each 835 file. (Obviously it should not require 4 clicks no matter what, as we already know they are 835 files and do not need to be notified each time.) Thanks.

    1 vote

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  5. automted email for EOB received

    It would be great to receive an automated email when there is an EOB waiting to be printed/reviewed, instead of always having to log in everyday to find nothing came through.
    Thank you.

    2 votes

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  6. Noridian ERA's

    We receive Novitas ERAs through Apex. Can we get the Noridian ERA's too?

    1 vote

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  7. print multiple eobs at once

    highlighting multiple rows to print all at once instead of viewing and printing one by one.

    1 vote

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  8. Default EOB view and auto remove star once open.

    When working in the Electronic EOB's screen. I would like the option to default the screen to the Report View vs the Ind. Claim View. Also, it would be nice if once you open the report on a claim that the star is removed on both sides. As it stands I have to open the EOB in both areas to get the notification to be removed.

    4 votes

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  9. Update the Electronic EOBs Tab

    Fix the Electronic EOBs tab to register correctly

    4 votes

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  10. List of Approved Payer's ERAs

    It would be helpful to have access to a full list of approved payers. We have a list of Claims Enrollment payers within our account information, but this doesn't help us know what EOBs we can access through Apex. When we've used other clearinghouses, we've found access to all payer approvals for sending claims and receiving EOBs. This would be a helpful tool since there are two separate areas within Apex we need to access to obtain all EOBs available. If we had this feature, we could also verify if we're missing payments.
    Thank you!

    2 votes

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  11. Electronic EOB tab

    Can the counts in red in the Electronic EOBs tab go away?

    2 votes

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  12. electronic eobs

    WE have now 2 eobs that are the exact same under EOBS tab. ????

    1 vote

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  13. Clearing EOBs with Future Remit Dates

    Our electronic EOB tab keeps popping up as 1 new one but they all have been checked

    1 vote

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  14. Download several ERAM files at the same time

    Download several ERAM files at the same time

    2 votes

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  15. alphabetic order

    I am wondering if it is possible to put the patients names on the EOB's in alphabetical order or by account number? I have multiple charges for the same patients and it would make it easier if they were together and not sporadic through out the EOB.

    2 votes

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  16. Confirm before delete

    Delete and print should not be near each other. Delete should have a confirmation.

    1 vote

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  17. EOBs tab

    On the Electronic EOBs tab. It would be nice to see the EOBs separated by payer, that way we can keep each EOB in file according to each payer.

    1 vote

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