Apex OneTouch Website
30 results found
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idea icon
Get rid of the icon that is sitting over the down arrow
1 vote -
POTF font
The proof of timely filing printout would be helpful if it were legible. The font is extremely small and since most of those are faxed to the payers, it makes it hard to make them out.
1 vote -
how not to show claim is a duplicate
I was told when I have a corrected claim to write CORRECTEDCLAIM on line 19 so claims will not be kicked back as duplicate but this is still happening. My suggestion is when box 22 has a 7 or 8 in it so resubmit it, not kick back as duplicate. Barri K
1 vote -
Practice Fusion
I would like auto-fill fields (like CPT codes, NPI, office address, etc).
I would like integration with Practice Fusion.
1 vote -
Save Patient Info
Have a place to save patient information. This would make it faster and more accurate billing every time.
1 vote -
LIGHT BULB ICON
MOVE THE "IDEA" BUTTON AWAY FROM THE FORWARD/BACKWARD ARROWS AT BOTTOM OF THE SCREEEN!
2 votes -
Correct upload computer program for D0240
Please fix the upload coding for the D0240. It must have an arch or quadrant to process by all Delta Dental plans. Please adjust the Apex programming coding so this data is included on the claim form for D0240. The arch was on the claim we sent from our system to Apex for D0240, but this data did not get uploaded onto the claim form when it was sent to the ins co.
Thank you!2 votes -
electronic eobs
Electronic EOBS, under Individual EOBS is always one day late on getting EOBS versus "report view" the older view version (seems to get eob displayed a day earlier) i noticed. If you want us to use the Individual EOBS, then pls update so this is the same in obtaining eobs as the older version.
1 vote -
Add WORKERS COMP CLAIMS
We would like to be able to submit Workers Comp Claims with the option of attaching notes.
1 vote -
PROBLEMS WITH WEBPAGE UPDATE
1) FAILED BY APEX. BEFORE THE "UPDATE", I COULD MOVE BETWEEN FAILED CLAIMS BY THE GRAY BAR AT THE TOP LEFT ON THE CLAIM. NOW YOU MAKE ME WASTE TIME GOING IN AND OUT TO FIND THE NEXT FAILED CLAIM. DUMB.
2) WHEN I HAVE MORE THEN "10" FAILED CLAIMS, I CHANGE SHOW TO 25 OR 50 ENTRIES, THEN YOU MAKE GO OUT OF A FIXED CLAIM. IT THEN DEFAULTS BACK TO 10. JUST LEAVE IT AT WHAT I SET IT TO SHOW.
3) I GET SO TIRED OF COMPANIES CHANGING THEIR WEB PAGES. USUALLY THEY MAKE IT WORSE. LIKE…0 votes
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