Customer Service
I Just spent over 3 hours not including the wait times on hold for a support rep. to fix a sign in issue. Long story short you need to explain the new password requirements on the change password page. You DON'T inform us that the new password requires at least 8 characters: an uppercase, lower case, number and special character. Had you done that I wouldn't have wasted all this time. So... kindly save another client this same aggravation and be mindful that everyone is not as tech savvy as you think you are.
Joey Raines
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jrangel
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