Apex OneTouch Website
155 results found
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Prepopulated items
On the claim, have the option to prepopulate information. When we bill we use the same thing for each patient the only thing that changes all the time is the date and if they are a new patient the CPT changes. it would be faster for me when i bill if the place of service is prepopulated the DX code, thepointer the charges and the units, for none of those in our case never change. On naivinet this is already filled in for us, hopefully this will be an option for us as well here.
2 votes -
ACTION OPTIONS
UNDER ACTIONS... IS IT POSSIBLE TO ADD ANOTHER CHOICE, SUCH AS ARCHIVE?
1 vote -
Default EOB view and auto remove star once open.
When working in the Electronic EOB's screen. I would like the option to default the screen to the Report View vs the Ind. Claim View. Also, it would be nice if once you open the report on a claim that the star is removed on both sides. As it stands I have to open the EOB in both areas to get the notification to be removed.
4 votes -
POTF font
The proof of timely filing printout would be helpful if it were legible. The font is extremely small and since most of those are faxed to the payers, it makes it hard to make them out.
1 vote -
how not to show claim is a duplicate
I was told when I have a corrected claim to write CORRECTEDCLAIM on line 19 so claims will not be kicked back as duplicate but this is still happening. My suggestion is when box 22 has a 7 or 8 in it so resubmit it, not kick back as duplicate. Barri K
1 vote -
Update the Electronic EOBs Tab
Fix the Electronic EOBs tab to register correctly
4 votes -
Practice Fusion
I would like auto-fill fields (like CPT codes, NPI, office address, etc).
I would like integration with Practice Fusion.
1 vote -
Manually mark claims as paid
It would be nice to be able to manually mark claims as paid if EOB's do not go through APEX. When you pull a claims report it would be nice to not see claims that no longer need tracking.
3 votes -
Rejected Claims
Can providers get an email notification when there is a rejected claim? This way it is taken care of immediately rather than logging in to search for them. Thanks!
3 votes -
Attachments
Hi there,
I like this idea! I would like to know why suddenly ins carriers that could have an attachment are no longer able to have attachments? In our case it it BCBS dental and Dentaquest for the most part. perhaps some insite as to why would help.
Thank you!3 votes -
Alphabetize insurance responses
Can you alphabetize the insurance responses to find easier?
2 votes -
List of Approved Payer's ERAs
It would be helpful to have access to a full list of approved payers. We have a list of Claims Enrollment payers within our account information, but this doesn't help us know what EOBs we can access through Apex. When we've used other clearinghouses, we've found access to all payer approvals for sending claims and receiving EOBs. This would be a helpful tool since there are two separate areas within Apex we need to access to obtain all EOBs available. If we had this feature, we could also verify if we're missing payments.
Thank you!2 votes -
Save Patient Info
Have a place to save patient information. This would make it faster and more accurate billing every time.
1 vote -
Favorites under insurances
Letting us pick or star "favorites" when using the eligibility tool under insurance. Because we typically only use the same few and scrolling every time is time consuming.
2 votes -
Electronic EOB tab
Can the counts in red in the Electronic EOBs tab go away?
2 votes -
electronic eobs
WE have now 2 eobs that are the exact same under EOBS tab. ????
1 vote -
Clearing EOBs with Future Remit Dates
Our electronic EOB tab keeps popping up as 1 new one but they all have been checked
1 vote -
LIGHT BULB ICON
MOVE THE "IDEA" BUTTON AWAY FROM THE FORWARD/BACKWARD ARROWS AT BOTTOM OF THE SCREEEN!
2 votes -
Download several ERAM files at the same time
Download several ERAM files at the same time
2 votes -
alphabetic order
I am wondering if it is possible to put the patients names on the EOB's in alphabetical order or by account number? I have multiple charges for the same patients and it would make it easier if they were together and not sporadic through out the EOB.
2 votes
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