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Apex OneTouch Website

65 results found

  1. Manually mark claims as paid

    It would be nice to be able to manually mark claims as paid if EOB's do not go through APEX. When you pull a claims report it would be nice to not see claims that no longer need tracking.

    3 votes

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  2. Apex Codes for accept and reject claims

    Do you have a list of codes that you use for the "source" on the EDI claim status? ie: Payer (999)
    Payer (277) for both reject and accept
    Payer (835)

    It would help if it is clarified who is rejecting and accepting the claims. Also the reason for Payer (277) rejected, the message is so unclear as to what the claim is actually rejected for.

    1 vote

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  3. Rejected Claims

    Can providers get an email notification when there is a rejected claim? This way it is taken care of immediately rather than logging in to search for them. Thanks!

    3 votes

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  4. Attachments

    Hi there,
    I like this idea! I would like to know why suddenly ins carriers that could have an attachment are no longer able to have attachments? In our case it it BCBS dental and Dentaquest for the most part. perhaps some insite as to why would help.
    Thank you!

    3 votes

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  5. Data Entry

    Maybe with claims, save the information from the previous claims so it doesn't have to be typed each and every time to cut down on errors on data entry.

    2 votes

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