Apex OneTouch Website
65 results found
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Data Entry
Maybe with claims, save the information from the previous claims so it doesn't have to be typed each and every time to cut down on errors on data entry.
2 votes -
Re-submission button shouldn't work twice
After re-submitting a claim the resubmitting button should either change to send, no longer work, or load to the batch screen. Unless I am missing something re-sending the same claim over and over is unnecessary. Accidentally pushing the button twice clutters up my batch screen by forcing me to delete a batch.
1 vote -
other dental insurance information
on Box #4 why when "NO" is selected does not erase all the other insurance information, we can delete all boxes except # 7 (gender) and #10 (relationship)
1 vote -
Apex Codes for accept and reject claims
Do you have a list of codes that you use for the "source" on the EDI claim status? ie: Payer (999)
Payer (277) for both reject and accept
Payer (835)It would help if it is clarified who is rejecting and accepting the claims. Also the reason for Payer (277) rejected, the message is so unclear as to what the claim is actually rejected for.
1 vote -
Attachment Error
Can't upload to Claim 26677663. Need to fix the following errors:
Service Date Low is not a valid date.What does this mean??
0 votes
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