Apex OneTouch Website
155 results found
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LIGHT BULB ICON
MOVE THE "IDEA" BUTTON AWAY FROM THE FORWARD/BACKWARD ARROWS AT BOTTOM OF THE SCREEEN!
2 votes -
Update the Electronic EOBs Tab
Fix the Electronic EOBs tab to register correctly
4 votes -
Download several ERAM files at the same time
Download several ERAM files at the same time
2 votes -
Apex Codes for accept and reject claims
Do you have a list of codes that you use for the "source" on the EDI claim status? ie: Payer (999)
Payer (277) for both reject and accept
Payer (835)It would help if it is clarified who is rejecting and accepting the claims. Also the reason for Payer (277) rejected, the message is so unclear as to what the claim is actually rejected for.
1 vote -
claims aren't working
We have Some claims that are not going through to EMI. How do I fix that???
1 vote -
Rejected Claims
Can providers get an email notification when there is a rejected claim? This way it is taken care of immediately rather than logging in to search for them. Thanks!
3 votes -
alphabetic order
I am wondering if it is possible to put the patients names on the EOB's in alphabetical order or by account number? I have multiple charges for the same patients and it would make it easier if they were together and not sporadic through out the EOB.
2 votes -
Correct upload computer program for D0240
Please fix the upload coding for the D0240. It must have an arch or quadrant to process by all Delta Dental plans. Please adjust the Apex programming coding so this data is included on the claim form for D0240. The arch was on the claim we sent from our system to Apex for D0240, but this data did not get uploaded onto the claim form when it was sent to the ins co.
Thank you!2 votes -
Attachments
Hi there,
I like this idea! I would like to know why suddenly ins carriers that could have an attachment are no longer able to have attachments? In our case it it BCBS dental and Dentaquest for the most part. perhaps some insite as to why would help.
Thank you!3 votes -
Add WORKERS COMP CLAIMS
We would like to be able to submit Workers Comp Claims with the option of attaching notes.
1 vote -
Default EOB view and auto remove star once open.
When working in the Electronic EOB's screen. I would like the option to default the screen to the Report View vs the Ind. Claim View. Also, it would be nice if once you open the report on a claim that the star is removed on both sides. As it stands I have to open the EOB in both areas to get the notification to be removed.
4 votes -
Alphabetize insurance responses
Can you alphabetize the insurance responses to find easier?
2 votes -
statements
Return envelopes put in with statements would be great
1 vote -
EOBs tab
On the Electronic EOBs tab. It would be nice to see the EOBs separated by payer, that way we can keep each EOB in file according to each payer.
1 vote -
Data Entry
Maybe with claims, save the information from the previous claims so it doesn't have to be typed each and every time to cut down on errors on data entry.
2 votes
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