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Apex OneTouch Website

155 results found

  1. Need Arrow Back

    Need the arrow back in claims batch when correcting claims. More time consuming now that you can only correct one at a time. Very frustrating...

    1 vote

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  2. Add back the Print option for batches

    Please add back the option to Print the batch. Some people were using that!

    1 vote

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  3. bring back right arrow PLEASE

    Bring back right arrow for editing please!!!

    1 vote

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  4. New grouping claim status

    Can someone please make a claim status to group things by that says complete. Mine do not say denied that say complete.

    1 vote

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  5. Search for complete claims(non paid) in reports

    Can you add a status option of complete to the report options. I want to make a report of patients that I did not get paid for and I can't. That would be really helpful!!

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  6. Attachments for medical claims

    I understand that you do not offer the ability to send attachments for medical claims. Maybe this is something to consider in the future? Thanks!

    1 vote

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  7. Updates

    How about a written update on your getting your program back on line. Seriously!

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    0 comments  ·  General  ·  Admin →
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  8. pop up

    tired of popups any idea how to stop it

    1 vote

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  9. Removing provider from CMS when no longer at practice

    Have a previous provider removed from the CMS form options when a provider is removed from the account. Our doctors divorced and he left the practice, and he no longer should be showing for the drop down. Causing a lot of extra work to fix claims before being able to be processed.

    1 vote

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  10. Disappearing electronic EOBs

    Where are the EOBs going? I don't delete them but they are disappearing!

    1 vote

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  11. Fix claim status search function

    The claim status search function has not been working for a while now. It is essentially frozen on the landing page. Thanks!

    1 vote

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  12. cant post claims

    I cant send claims for two weeks now what the heck

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  13. More options on EOB report view

    Is there a way to mark electronic EOBs as unread or completed on report view after opening them the first time? I prefer to use the report view for printing/client input on my end, however sometimes I'll be in the middle of working an EOB and have to log out or step away then I have to come back to search for that EOB again. I feel like if I had more options than just delete in report view that would help with that process. Thanks!

    1 vote

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  14. printable rejection reports

    I wish there was a way to print the list of rejected claims. If there already is a way, it is not user friendly enough for me to figure it out. Please help.

    1 vote

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  15. get secondary out efficiently

    For secondary claims, pre-populate the Adjudication codes after EOB is received

    1 vote

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  16. Add total Reimbursed to reports

    Would like to see the Total amount reimbursed on the reports

    1 vote

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  17. help in finding EOB that show unread

    Client ID RVX On my page it still shows that I have 2 unread EOBs but I am not able to find them, I have looked back as far as I can. Could you help retrieve them or clear the number 2 off. thank you

    1 vote

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  18. Make advanced search permanent

    Make advanced search permanent. Or at least give the option for it in settings. I almost never need a simple search.

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  19. View claims associated to report type

    View claims associated to report type. If I search by CPT I'd like to be able to review the claims and payments.

    1 vote

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  20. search claims by CPT code

    Search claims by CPT code.

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