Apex OneTouch Website
155 results found
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Need Arrow Back
Need the arrow back in claims batch when correcting claims. More time consuming now that you can only correct one at a time. Very frustrating...
1 vote -
Add back the Print option for batches
Please add back the option to Print the batch. Some people were using that!
1 vote -
bring back right arrow PLEASE
Bring back right arrow for editing please!!!
1 vote -
New grouping claim status
Can someone please make a claim status to group things by that says complete. Mine do not say denied that say complete.
1 vote -
Search for complete claims(non paid) in reports
Can you add a status option of complete to the report options. I want to make a report of patients that I did not get paid for and I can't. That would be really helpful!!
1 vote -
Attachments for medical claims
I understand that you do not offer the ability to send attachments for medical claims. Maybe this is something to consider in the future? Thanks!
1 vote -
Updates
How about a written update on your getting your program back on line. Seriously!
1 vote -
pop up
tired of popups any idea how to stop it
1 vote -
Removing provider from CMS when no longer at practice
Have a previous provider removed from the CMS form options when a provider is removed from the account. Our doctors divorced and he left the practice, and he no longer should be showing for the drop down. Causing a lot of extra work to fix claims before being able to be processed.
1 vote -
Disappearing electronic EOBs
Where are the EOBs going? I don't delete them but they are disappearing!
1 vote -
Fix claim status search function
The claim status search function has not been working for a while now. It is essentially frozen on the landing page. Thanks!
1 vote -
cant post claims
I cant send claims for two weeks now what the heck
1 vote -
More options on EOB report view
Is there a way to mark electronic EOBs as unread or completed on report view after opening them the first time? I prefer to use the report view for printing/client input on my end, however sometimes I'll be in the middle of working an EOB and have to log out or step away then I have to come back to search for that EOB again. I feel like if I had more options than just delete in report view that would help with that process. Thanks!
1 vote -
printable rejection reports
I wish there was a way to print the list of rejected claims. If there already is a way, it is not user friendly enough for me to figure it out. Please help.
1 vote -
get secondary out efficiently
For secondary claims, pre-populate the Adjudication codes after EOB is received
1 vote -
Add total Reimbursed to reports
Would like to see the Total amount reimbursed on the reports
1 vote -
help in finding EOB that show unread
Client ID RVX On my page it still shows that I have 2 unread EOBs but I am not able to find them, I have looked back as far as I can. Could you help retrieve them or clear the number 2 off. thank you
1 vote -
Make advanced search permanent
Make advanced search permanent. Or at least give the option for it in settings. I almost never need a simple search.
1 vote -
View claims associated to report type
View claims associated to report type. If I search by CPT I'd like to be able to review the claims and payments.
1 vote -
search claims by CPT code
Search claims by CPT code.
1 vote
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